Shoutbox

So you can do everything else? But now winks are screwed??
Yay I think we are getting somewhere.

EDIT: have you disabled WINKS on your options? Go Check!

(LOOK AT EDITED POST ABOVE YOURS I EDITED IT AGAIN)

Telephone thingy for ISP:

You: Hello I would like to know my internet settings
Them: Ok what would that be?
You: Whats my I.P Address?
Them: We need your account details blah blah blah to know who you are.
You: *You tell them*
Them: Your I.p address is: *they will tell you*
You: *you then put that where it says I.p address in the respective box*
Them: Anything else?
You: Whats my subnet mask and deafuly gateway?
Them: *They will tell you*
You: *you then put that where it says subnet mask and deafult gate what addresses in the respective boxes*
You: And whats my DNS?
Them: *they again will say*

(I don't think you need an alternative DNS but ask and fill that out if they say so)

The telephone thingo has been simplified but thats pretty much what you need to ask.