Shoutbox

Hmm, that's a long time. Has it worked at all with this version before? I'm starting to think this is more of a cache problem...

Maybe clearing those will help (WLM will have to get the contactlist from servers again..i asume when logging into webmessenger all her contacts are there):
delete the two contact caches (folders) corresponding with her
passport in the following folders:
%userprofile%\contacts
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Contacts