1) Clear your contact cache
quote:
Originally posted by Chris4
Try deleting Contacts cache.
My Computer. Tools > Folder Options > View tab > Show hidden files and folders
My Computer > Your hard drive (usually C:\) > Documents and Settings > [Your user] > Contacts > Delete the folder with your email address. Restart WLM.
2) Clear the contact handshake policy registry entry
quote:
Originally posted by CookieRevised
[*]Open your registry editor (Start > Run > regedit.exe) and navigate to:
for Messenger 8.0: HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
for Messenger 8.1: HKEY_CURRENT_USER\Software\Microsoft\Windows Live\Communications Client
[*]Once there, you must remove the following subkeys:
for Messenger 8.0: Policies
for Messenger 8.1: Shared
[*]Close your registry editor and restart Messenger.[/list=1]
Make sure you don't delete or modify anything else. Wrong alterations can cause serious problems for Windows. For those who are not comfortable editing the registry, I've made a registry file which will do these alterations (steps 2 and 3) for you. Simply download the file, save it, and run it (eg: by double clicking on it):
http://home.scarlet.be/~tsf54471/msn/deletehandshakingcache.reg
nothing will be lost when applying this fix, unlike with some other 'fixes'.
if the 2 things above fail to work, reply back and we will see if we can come up with something else.
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