quote:
Originally posted by gary-kun
Thanks for the helpful posts! I have sent a reply to the automated message which asks if it does not work to reply to them.
yw, But don't forget to also follow the links I provided. They are especially for that purpose and you can provide as much info as you want and you wont get a standard auto-reply.
quote:
Originally posted by gary-kun
However i did not put nay account information like secret answer etc or date of birth as i put unreal ones. Does this matter?
Doesn't matter, as long as you can provide the info which you have put there... The reason being that MS can look the previous info, questions and answers up in their DB and thus verify that you once had access to that account and thus probably are the rightfull owner... Although the hacker might also know these things (as owner you can read your own info of course), except for the answer to the 'secret question', providing such info gives you more chance in proving the account is yours.
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