Shoutbox

I have attached the message that are giving me problems. I have installed msn live and that is working perfectly fine without any error messages coming up.

In the attachment I have screen shot of the error message and the ''cross sign'' that appears.

I have deleted the Messenger Plus on my computer as it didn't work so it is not im my control panel as wel. I took the screen shot before deleting it.

Thanks for you help!!