quote:
Originally posted by M73A
whats the likelihood using a boot cd will break the computer? will it find the file, possibley a system file and delete it? >.<
Well that's actually happened to me once, norton said csrss.exe was infected. I had no idea what that was at the time, couldn't delete it - it was some sort of important system file (that might also explain why it says the user was SYSTEM in task manager) so yeah had to do a reformat.
But if you're ever worried you'll stuff up their computer (which I did), you should always carry around your tools just in case something goes really really wrong! (which I didn't).
Stuff like recovery disks, the vista installation disk is useful if you have that (for using its recovery features; not installing vista - we're trying to FIX problems
) An external hard drive would also be useful to create an entire backup of their system just in case something goes really really wrong during your fixings (I like Norton Save and Restore 2 to make backups but that really slows down the system). And yeah just general other stuff which could fix a problem. But usually the ubcd4win can fix MOST problems you might have if something goes wrong *coughyoustuffeditup* when you fix their computer. Otherwise, bring along your Windows XP installation disk (if they're using XP) so you can reinstall windows ( (which I did to avoid them losing all their stuff.) while you apologize for losing all their stuff to them. Ironically that
caused them to lose all their stuff. Obviously that person never asked me to fix their computer again.
/ 
