Bump!
One of my friend has the same problem. Please help her. I will write some information I received from her. She said that
quote:
I upgraded to Windows XP SP3 three days ago but I am not sure if this problem was there before that upgrade. Also a couple of days ago, I scanned my computer with a program called windows XP Repair Pro 2007 and it found some errors in the computer, including registry and fixed them. I don't know if it has any effect on this as well. I uninstalled Plus! and reinstalled but the problem remains.
When she opens an encrypted chat log file, it asks for the password. She enters the password and it starts to decrypt it. Then it opens Log Viewer but the page is blank, it displays nothing but a white page (there is not the big grey Plus! logo too). But the temporary unencrypted file appears in the chat logs folder after decryption, but it cannot be loaded to the Log Viewer. When she closes the Log Viewer application, the temporary file is deleted as well. She tried with the old Log Viewer.exe (which is before version 4.50) and the problems arises there too. Also if she selects an encrypted file within Log Viewer's files list, then again the same problem, the decrypted file cannot be loaded to the Log Viewer. [edit]
She can open unencrypted logs successfully. [/edit]
Please help us. Thanks.
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