well then in theory if you reflash the firmware it should fix it, the isp can not reset your modems config with out your knowing but they can block stuff at your end, try some official firmware, or you could try http://www.dd-wrt.com/ but your router isn't on the supported list
/ 
![[Image: 5344.png]](http://internetometer.com/image/5344.png)
![[Image: sig.png]](http://115.70.95.86/~alec/sig.png)
