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O.P. RE: Cannot send an instant message
Unfortunately I cannot get access to that computer at the moment.
What happens is that, when I click Actions > Send an Instant Message, and choose a contact (available or not), a new window shows, with the large icons, one for the contact and one for me. There is a textbox on the lower right to enter the message.
If the contact is unavailable, there is a message saying that the contact appeart ot be unavailable, and will receive the message when they come online.
I can type in a message, but there is no obvious way to send the message (unless is it s simple as pressing Enter as already mentioned)
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