Shoutbox

So, I got an e-mail with the windows live logo saying that somehow my account would be deleted if I don't send a reply with info just like my account name, password, etc.
At first I hesitated, I was like "Why would MSN need my info when they should already be able to access it?" but stupid me though it might be true, so I send a reply with the info.

Just a few hours ago I went out living msn on, and when I got back I was signed off. I tried to log on but it didn't let me. Then I tried to sign in from ebuddy and it still didn't let me sign in. So I went over to the hotmail.com site and tried from there as well, but it said my e-mail address doesn't match with the password (and I'm SURE they were both correct).

Then I tried to recover my password but I couldn't as both the secret question and the alternate e-mail were clearly changed as well (as I'm pretty sure I wrote them correctly but it still showed them as incorrect ones).

So I was wondering is there another way to recover the e-mail?

I contacted the Windows Live Staff (or however you call them) though the "Support" option or whatever it was called (I can't really think at the moment, I'm all trembling and shaking), and I HOPE they reply back with some help, otherwise I might as well go crazy.