Shoutbox

my friends computer is being a complete asshole...

Shes on AOL... her usb modem (BT Voyager 105) is plugged in... all recognised correctly everything there working fine as far as i can tell... but it never connects properly... it comes up 'Limited or no connectivity'

The windows connection repair thing says
'the following action could not be completed: Renewing IP Address'

i run 2 diagnostic tests and im not sure what to do with the result so i was hoping someone on here would be able to direct me

test 1: 'The phone line is busy. An error occured during the connection. error number 676.'

test 2: 'Remote pc did not respond. For further assistance click more info or search help and support centre for this error number.
an error occured during the connection. error number - 678.'

my friend cannot log into aol at all... cannot access anything online...


what can you suggest? thanks...