Shoutbox

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If you can't sign in to MSN Messenger, the connection settings in MSN Messenger might be preventing you from connecting to the Microsoft® .NET Passport or Microsoft® .NET Messenger Service. The MSN Messenger Connection Troubleshooter can often find and fix these problems. The Connection Troubleshooter starts automatically if MSN Messenger encounters a connection problem. If you choose not to use the Connection Troubleshooter, or it does not solve your connection problem, try the following:

   1. Click the Tools menu, and then click Options.
   2. In the left pane, click Connection.
   3. Under Connection Settings, click Test Connection.

      If you agree to allow the Connection Troubleshooter to examine your system, it will test for connection problems and report steps you can take to correct them.
   4. Optional: Perform advanced troubleshooting

      To troubleshoot your specific type of connection, click Advanced Settings. On the Advanced Connection Options dialog box, check that the settings for your particular connection type are correct. To test your connection, click the Test button. Click OK, and then click OK.
   5. Click OK.

      When you choose these settings, MSN Messenger will use the Microsoft® Internet Explorer connection settings if possible.
   6. Try signing in to MSN Messenger again.

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