Shoutbox

I kept hearing noises yesterday and prior to that once in a while I had heard a click noise but it never did anything..... then yesterday I hear this low rustling like metal very lightly brushing something and this sound like your monitor makes when it turns on or off and the screen goes dark... this happened multiple times would stop then start again.... thought it was a fan at first.... then I heard what was obviously an attempt to start up again like a fan noise over and over... finally I did something which would access that HDD and the computer froze.... even the turn off button wouldn't work nor the cursor... so I hit reset.... it didn't want to come up..... finally got the off button on tower to work and when it came up I just had a D drive with no label unlike the way I'd had 4 partions I made with partition magic years ago would have shown and got the message about formatting

Ok so we have a dead hardrive..and we have a estimate of $120 to get the information of it that i need ..apparently they use some sort of software to remove and copy the files that I need on the hardrive.
The computer is showing that physical hard drive on the list of drives BUT has no partitions showing for it and when I click on that physical HDD icon it pops up saying it isn't formatted and asking me if I want to do so... since I want those files of course I click no.



Does anyone know of the software they use?