Shoutbox

Windows Live Communications Platform Error!

Take a look in that thread as there's a couple of potential solutions posted.

Also try completely removing Windows Live Messenger (using Add/Remove Programs or Programs & Features on Vista) and then re-install it, it's possible that it didn't quite install properly if the fixes from the above thread don't work

@djdannyp
Thanks for your help, but it is still not working. I deleted my contacts as advised in that other thread you listed, I un installed all instances of the Live software including messenger from Add/Remove programs, ran ZapMessenger and re-installed Windows Live Messenger from the Microsoft site as given on page 1. Once again it just kicks me back to the Sign In button after thinking for say 6 seconds.

I even looked at other threads with different issues.
I just tried http://download.microsoft.com/download/0/F/4/0F4D...s-ship-neutral.cab
However it says I already have a newer version installed

I'm not sure what else to do. I have filled in an error report with Microsoft, I hope they are aware of the issues with this latest version of messenger. I will un-install it, zap it and down load version 8 again. Thanks to everyone for their suggestions, I guess it's just a buggy program.

i have trouble logging in as well.. i used my other account and it works.. but couldn't get my main one to work..

quote:

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Originally posted by alltalk
i have trouble logging in as well.. i used my other account and it works.. but couldn't get my main one to work..

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Uninstall WLM, delete the folder that is located in your Program Files, then reinstall WLM again.  Used to happen to me as well.

quote:

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Originally posted by Joshua

quote:

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Originally posted by alltalk
i have trouble logging in as well.. i used my other account and it works.. but couldn't get my main one to work..

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Uninstall WLM, delete the folder that is located in your Program Files, then reinstall WLM again.  Used to happen to me as well.

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Hi Joshua,

Thanks for your help. I have just tried this and it hasn't worked.
I UnInstalled it from Add/Remove then re-booted, then deleted the Windows Live Directory from Program Files and the contacts list from Local Files. I ran the ZapMessenger proggie as well, did another re-boot, re installed 2009 from the microsoft site and once again MSN just kicked me out to the sign in page.
I then ran MSN Virus Removal, it found nothing so once again I tried version 2008 (build 8.5.1302.1018) and version 8 started working fine.
Whatever they have done from the 2008 version to the 2009 has broken it for me.

This is not a problem on the computer side its to do with the network...
my @msn.com account is down, yet my @hotmail.co.uk is absolutely fine, this is the same on different machines and web messenger.

I hope they solve the problem soon.

quote:

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Originally posted by fpad77
This is not a problem on the computer side its to do with the network...
my @msn.com account is down, yet my @hotmail.co.uk is absolutely fine, this is the same on different machines and web messenger.

I hope they solve the problem soon.

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I don't get it.

The network troubleshooter says the network is fine, so does the MSN website, reporting there are no server errors.
Not only that, version 2008 is logging in just fine.