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Maintenance
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NLT
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O.P. Maintenance
I don't know if anyone else is getting this, but I get a little popup on the right saying "MyPlus! server is under maintenance, please try again later." and something else, can't remember. But when I go to MyPlus! it's not?

06-08-2011 08:30 PM
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Spunky
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RE: Maintenance
quote:
Originally posted by NLT
I don't know if anyone else is getting this, but I get a little popup on the right saying "MyPlus! server is under maintenance, please try again later." and something else, can't remember. But when I go to MyPlus! it's not?

Depending on what the popup is, it could be relating to the chat log servers, not the website... Not sure as I haven't had the message
<Eljay> "Problems encountered: shit blew up" :zippy:
06-08-2011 11:48 PM
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NLT
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O.P. RE: RE: Maintenance
quote:
Originally posted by Spunky
quote:
Originally posted by NLT
I don't know if anyone else is getting this, but I get a little popup on the right saying "MyPlus! server is under maintenance, please try again later." and something else, can't remember. But when I go to MyPlus! it's not?

Depending on what the popup is, it could be relating to the chat log servers, not the website... Not sure as I haven't had the message

Yeah, it is due to the chatlogs. But the site isn't under maintenance? lol
06-09-2011 02:09 PM
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Spunky
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RE: Maintenance
The web server and the chat log server could be two completely separate machines. One does not have to affect the other
<Eljay> "Problems encountered: shit blew up" :zippy:
06-09-2011 02:25 PM
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NLT
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O.P. RE: Maintenance
So what can I do? Is there any way to prevent this popup?
06-09-2011 03:17 PM
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Spunky
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RE: Maintenance
I'm not personally aware of anybody else experiencing the problem (that isn't to say it isn't affecting other people though)

I would suggest sending them an email about this (http://support@yunasoftware.com/ support@yunasoftware.com/).

In the meantime, if it gets too annoying, you may be able to disable it temporarily by turning off online chat logging

EDIT: Copied link from Cookie's profile... Chromium's Copy Link seems to just prepend "http://" to the text. The link is actually to http://yunasoftware.com


This post was edited on 06-09-2011 at 03:56 PM by Spunky.
<Eljay> "Problems encountered: shit blew up" :zippy:
06-09-2011 03:25 PM
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matty
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RE: Maintenance
quote:
Originally posted by Spunky
(http://support@yunasoftware.com/).
Fail...

support@yunasoftware.com

quote:
Originally posted by Spunky
I would suggest sending them an email about this (http://support@yunasoftware.com/ support@yunasoftware.com/).
quote:
Originally posted by Spunky
EDIT: Copied link from Cookie's profile... Chromium's Copy Link seems to just prepend "http://" to the text. The link is actually to http://yunasoftware.com
It also is appending a /

This post was edited on 06-09-2011 at 04:59 PM by matty.
06-09-2011 03:34 PM
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mich999
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RE: Maintenance
Hi,

Thank you for reporting this issue.

Please be assured that I would be happy to help you with this issue. Would you like please to tell me

1. When did you get this popup the first time?

2. The frequency of popup display? e.g. each time you are logging, sometimes, in Log Viewer?

3. What kind of message you get when you click on Test button in Preferences & Options->Passwords->My Plus!

4. What about your Internet connection?


As a note, we use the best hardware architecture to provide the best service to all Messenger Plus! users. For instance, we have much more than 2 servers for My Plus! Services, Web site, and storage :)


Thanks!

Sabri B.
Project Leader
Kimahri Software Inc.
06-09-2011 03:41 PM
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NLT
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O.P. RE: Maintenance
I started getting it not last night the night before. I thought it would just be a real maintenance so I let it go.

Err, it wasn't that bad 2-10 per hour.

I get "Connection Success" or something like that.

My Internet connection is fine. Anyway, I haven't seen this message yet, so maybe it's gone for now. Hopefully. Thanks for you replies.
06-09-2011 05:34 PM
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mich999
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RE: Maintenance
Hi

Glad to see that things are fine now. Please let me know if you experience such issue again :) Our team highly appreciate your feedbacks.

Just a notice, before we perform maintenance operations on our servers, we first post news at http://www.msgplus.net/news. If you don't see anything there related to that, means an issue.

Happy chatting :)

Sabri B.
Kimahri Software
Project Leader
06-09-2011 08:40 PM
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