Shoutbox

Ok, so my mum has jus got a call from Bulldog Broadband offering us 8mb/s for half the price tiscali are charging us for 2mb/s at the moment... but it just seems dodgy... so i thought i'd check out on here if anyone has any experience with Bulldog before...

Bulldog is fast, very fast. But customer support is awful. They used to be a small company with 20 on their suppport team. Now with a huge promotion, their users and profits are up, but support has hardly been touched.

Alot of angry users found they were without a phone or the internet for weeks on end. I suggest you dont go with them. There are alot of complicats about Bulldog involving connection issues. Also your current isp is not that great. I suggest BT, or like me Telewest. But I use Telewest because I have their cable services as well.

I hear NTL is boosting their connection speed soon, but Telewest support is great. My connection has never gone down, and my cable box has been upgraded for free 3 times now. They really look after their customers.

omg... the dudes from bulldog have just called us three times (within the space of ten mins!!)... each one not knowing Bulldog had phoned previously... its still wierd how they got our phone number, we have never even considered them before!!

EDIT: thanks for the info abso, ill look inot it a bit more.... they seem a bit too pushy to be honest...

quote:

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Originally posted by telephone convo between bulldog and my mum

"any intelligent person would understand this is a great offer and would sign up today as the offer ends on monday... although you'll have to wait for your BT line to be upgraded for a month or two"
"dont patronise me or try and push me into an offer, ive told you three times i am an intelligent person but i will always consult my husband when making descisions like this, now if you want to ph-"
"but the offer ends on monday, if you dont sign up now you'll loose this amazing de-"
<hangs up>

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quote:

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Originally posted by Methos2
omg... the dudes from bulldog have just called us three times (within the space of ten mins!!)... each one not knowing Bulldog had phoned previously... its still wierd how they got our phone number, we have never even considered them before!!

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The company most likly brought your details from another company, it is legal, it is only illegal if the data is wrong. Or your parents got hasled on the street for a market research where they asked for a phone number.

I'd go with demon they are very good £23 a month for 2mb and no caps!
Like here   

quote:

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Originally posted by absorbation

The company most likly brought your details from another company, it is legal, it is only illegal if the data is wrong. Or your parents got hasled on the street for a market research where they asked for a phone number.

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damn... i thought it was a breach of privacy or something, i thought he companies had to keep your data to themselves rather than hand it out to other companies

quote:

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Originally posted by Nathan
I'd go with demon they are very good £23 a month for 2mb and no caps!
Like here

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bah, i think i might jus stick with crappy tiscali... 2mb/s and £18 a month....

thanks for the input guys

quote:

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Originally posted by Methos2
damn... i thought it was a breach of privacy or something, i thought he companies had to keep your data to themselves rather than hand it out to other companies

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Nope, data is a very expensive item, companies pay big money for it.

Personal data must:

• Be processed fairly and lawfully
  
• Be obtained for the specification and lawful purposes
  
• Be relative for its purpose
  
• Be accurate and up-to-date
  
• Not be kept longer than necessary
  
• Be processed within the rights of the data subjects
  
• Be kept secure against loss, damage and unauthorised and unlawful processing
  
• Not be transferred outside Europe

The individual can:

• Be given a copy of the data held
  
• Have the data deleted or blocked if proven in accurate

BE offer 24 mb/s for £24 a month. I'm considering swtiching to them

talktalk 8Mb  40GBCAP £0 if your on their phone service which is really good

and 40GB CAP is huge

You have to change your normal phone line to Bulldog as well.

Bulldog have had LOADS of customer support issues etc in the past.

I wouldn't bother if I were you