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Messenger Plus! (for Skype) has stopped to work
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simoncr1s
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Posts: 5
Joined: Feb 2013
O.P. Messenger Plus! (for Skype) has stopped to work
Hi there!
Today, suddenly, my Messenger Plus! for Skype stopped to work, I don't know why and I think I didn't update anything, but I am sure a few days ago it was working perfecly. I reinstalled both Skype and Messenger Plus! for Skype, update my win7 with everything which was in Windows Update, but nothing, the same problem.
When I launch Skype, this window keep coming out if I press "close the prograss".

[img]https://www.dropbox.com/sh/oem9xjw3snqtlr2/A-5R4XnIdq#f:problemaskype.jpg[/img]

Instead of ":p", there is ":" followed by "p" in the url...

Not sure how to translate everything, so I'll just post in ita:
quote:
Firma problema:
  Nome evento problema:    BEX
  Nome applicazione:    Messenger Plus! for Skype.exe
  Versione applicazione:    1.5.0.121
  Timestamp applicazione:    50d84ef4
  Nome modulo con errori:    StackHash_0a9e
  Versione modulo con errori:    0.0.0.0
  Timestamp modulo con errori:    00000000
  Offset eccezione:    03b80878
  Codice eccezione:    c0000005
  Dati eccezione:    00000008
  Versione SO:    6.1.7601.2.1.0.256.1
  ID impostazioni locali:    1040
  Informazioni aggiuntive 1:    0a9e
  Ulteriori informazioni 2:    0a9e372d3b4ad19135b953a78882e789
  Ulteriori informazioni 3:    0a9e
  Ulteriori informazioni 4:    0a9e372d3b4ad19135b953a78882e789

Leggere l'informativa sulla privacy online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0410

Se l'informativa sulla privacy online non disponibile, leggere quella offline:
  C:\Windows\system32\it-IT\erofflps.txt


Anyone can help me please? :( I really need chat archive...

This post was edited on 02-02-2013 at 02:53 PM by simoncr1s.
02-02-2013 02:53 PM
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Nathalie
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Posts: 369
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Joined: Mar 2010
RE: Messenger Plus! (for Skype) has stopped to work
checking with developers
Nathalie
Community Liaison
Yuna Software


02-05-2013 02:02 PM
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simoncr1s
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Posts: 5
Joined: Feb 2013
O.P. RE: Messenger Plus! (for Skype) has stopped to work
Thanks for the answer, but since I really needed to solve this quickly I used the... I don't know the eng name...  system restore point? I saw there were some updates of Windows, I just restored from the point I knew it was working and now everything is ok. Thanks again for the attention.
02-06-2013 11:39 AM
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simoncr1s
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Posts: 5
Joined: Feb 2013
O.P. RE: Messenger Plus! (for Skype) has stopped to work
No wait, again...
quote:
Firma problema:
  Nome evento problema:    BEX
  Nome applicazione:    Messenger Plus! for Skype.exe
  Versione applicazione:    1.5.0.122
  Timestamp applicazione:    50ffffa8
  Nome modulo con errori:    StackHash_d08c
  Versione modulo con errori:    0.0.0.0
  Timestamp modulo con errori:    00000000
  Offset eccezione:    02be0878
  Codice eccezione:    c0000005
  Dati eccezione:    00000008
  Versione SO:    6.1.7601.2.1.0.256.1
  ID impostazioni locali:    1040
  Informazioni aggiuntive 1:    d08c
  Ulteriori informazioni 2:    d08ce5f28e7afdc5344707becd6f847e
  Ulteriori informazioni 3:    4151
  Ulteriori informazioni 4:    41519ab602c27eed132a0bab4c9905a9

Leggere l'informativa sulla privacy online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0410

Se l'informativa sulla privacy online non disponibile, leggere quella offline:
  C:\Windows\system32\it-IT\erofflps.txt
02-07-2013 10:36 AM
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simoncr1s
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Posts: 5
Joined: Feb 2013
O.P. RE: Messenger Plus! (for Skype) has stopped to work
Any news? I'm really intestered to solve this problem.
02-12-2013 08:10 PM
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Nathalie
Former Yuna Software
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Posts: 369
– / Female / Flag
Joined: Mar 2010
RE: Messenger Plus! (for Skype) has stopped to work
Not yet.  Will let you know.
Nathalie
Community Liaison
Yuna Software


02-13-2013 10:42 AM
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kishiro80
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Posts: 1
Joined: Mar 2013
RE: Messenger Plus! (for Skype) has stopped to work
me to !!
it crashed when I open the video overlay and suddenly crashed ...

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Messenger Plus! for Skype.exe
  Application Version:    1.8.0.124
  Application Timestamp:    513c3eb9
  Fault Module Name:    VSFilter.dll
  Fault Module Version:    3.0.0.42
  Fault Module Timestamp:    4fe56201
  Exception Code:    c0000005
  Exception Offset:    0002de63
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
can anyone help me ? ...
I cant make any video calls ... =(
03-18-2013 11:29 AM
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cooltechnoguy
Former Yuna Software
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Posts: 19
Joined: Mar 2013
RE: Messenger Plus! (for Skype) has stopped to work
Vsfilter.dll which causes the crash is not Messenger Plus! (for Skype) module. You've some other video/codec packs (maybe) applications on your computer providing this dll causing the issue.

I recommend you to:
1. Search on your hard driver for vsfilter.dll. Please post the name of the folder containing vsfilter.dll

2. Provide a screenshots of your installed applications (Control Panel->Programs and Features)



03-18-2013 03:10 PM
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simoncr1s
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Posts: 5
Joined: Feb 2013
O.P. RE: Messenger Plus! (for Skype) has stopped to work
Disk formatted and now there is no longer the problem.
04-03-2013 07:12 PM
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