Shoutbox

I can sign into MSN Messenger 6.2 with Messenger Plus! Successfully installed but when I double click on a name or when someone tries to talk to me it says, "We were unable to start a conversation with  [contacts name]. You may want to try again". (error screen shot attached)

Please note I do try again alot of times but it doesn't work.

Thank-you,
cypherpunk

Hi cypherpunk,

You didn't happen to install the handwriting plug-in earlier, have you? This plug-in is known to cause problems like that when installed on Windows 98/ME or other versions that (sometimes) don't support it or when it has been installed incorrectly.

If you have, try to disable it from the Plugins section in the Preferences window by disabling it (removing the checkmark). Then reboot your computer and see if the problem is fixed.

If not, close down all Messenger related applications and remove the file MsnHandWriting.dll from your Messenger Plus!\Plugins directory, most likely the default C:\Program Files\Messenger Plus! 3\Plugins.

More information can be found at http://shoutbox.menthix.net/showthread.php?tid=22276, I suggest you read that.

If you do not remember installing the handwriting plug-in, it might be wise to try the solution mentioned above as well, as it may still apply to you. If this does not solve the problem, please give more detailed information (version numbers, did it happen out of the blue)