Shoutbox

1) The turn on what I'm listening to feature has stopped working for no apparent reason.
2) I can't right click on contacts custom emoticons and 'add' them to my own collection anymore, and I mean for the unprotected ones.
3) Customess always fails to install custom content and I'm sure this is MSN's fault.

Messenger Client Version: 7.0.0813
Messenger Plus! Version: 3.54.0132

For the what i'm listening feature, what media player are you using?

If it's windows media player, open WMP, Tools, Plugins, check MSN Messenger Music Plugin. If it is already checked, uncheck then recheck it.

If you are using Itunes, make sure this plugin is unchecked.

For the emoticon 'add' problem, this has happened to many people including me. The way to fix it is to sign in to your .NET passport account here: https://login.passport.net/ppsecure/uisecure.srf?lc=1033&id=10 then edit your profile so that you are from the UK. Then save your changes and the 'add' should be back.

For customess, what exactly happens, are there any error messages? Try running MSN without plus, sometimes, content fails to install properly when plus is running.

reinstall messenger then?.. definitely should work wit problems 1 and 3... don't know about the second one though...

The what im listening to feature could have stopped working due to windows media player shutting down unexpectedly or if you installed/reinstalled WMP 10. Do what Monster.rat said and try enabling the plugin again in the tools menu (it worked for me).

Im not sure about the Customess problem as i don't use it.

Yesterday i had the same problem of not being able to right click and add other peoples custom emoticons, but now it's working again. I thought it was maybe due to MSN doing service maintenance or something because tabs and personal messages were also not working correctly as a result of the maintenance. Hopefully it should allow you to add them again soon, just be patient.

Thanks very much, the wmp plugin worked, I didn't realsie there was an optiont hat enabled it inside wmp, I just thought messenger 'knew' how to do it. The other will probably work, I'm about to try...

edit: I can't find an option to change my location?

quote:

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Originally posted by tomfletcherman
edit: I can't find an option to change my location?

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When you sign in here  https://login.passport.net/ppsecure/uisecure.srf?lc=1033&id=10 , to to account information, the change your personal information.

You will then see stuff like first name, last name, birth date, etc.

Then, under the home location subheading, change Country region to United Kingdom. I'm not sure what exactly fixes the problem, so I just changed as much as i could to United Kingdom on that page and when i signed back into MSN, the add was there again.

There is no 'account information' link:

Account Services home:

Credentials -> Manage your credentials


    * Change your e-mail address

    * Change your password

    * Add or change your security key

    * Add or change your mobile credentials

    * View your unique ID

Privacy & security -> Reset your password or report security issues.

    * Reset your password

    * Report a security issueExternal Link

    * View our privacy statement

Customer support ->     * Reset your password

    * View online help

    * Report a security issueExternal Link

    * Close your account

    * Contact usExternal Link

That's wierd. Here's a link to the profile. https://accountservices.msn.com/Profile.srf?lc=1033

I'm using my gmail account and have been for ages, but I'd never filled in those part, perhaps MSN brought it in and didn't notify anyone. But there is sitll no 'add' button for custom emoticons

Edit: tried disabling plugins

I have similiar problem like the emoticon, but when I try to edit my profile to change my country, MSN never allow this happen! I've tried to fill everything in correct order...but still fail