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Printer Problem, Help Me Please!
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Rubber Stamp
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O.P. Sad  Printer Problem, Help Me Please!
i have a printer-scanner. hp psc 1310 series.  yesterday, i put in a new black hp cartridge. but now, whenever i give the print command, the test page is printed and not the document i want to print. this is the every time. also, i threw away the old cartridge. i tried resintalling the driver, no help!
can someone help me out with this?

This post was edited on 10-05-2005 at 09:41 AM by Rubber Stamp.
10-05-2005 09:41 AM
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lordy
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RE: Printer Problem, Help Me Please!
i have a 950 series, ive nvr had this problem, but have you made sure you have aligned the cartridges first?
10-05-2005 10:17 AM
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Rubber Stamp
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O.P. RE: Printer Problem, Help Me Please!
yeah i kept the test page on the scanner and pressed the scan button..thats alignment. i did it, no use.
10-05-2005 01:16 PM
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YottabyteWizard
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RE: Printer Problem, Help Me Please!
You maybe reinstalled the drivers but it wasnt a fresh install. Try uninstalling first the drivers, then restart your pc and reinstall drivers. Also check the control panel of the printer.

[Image: attachment.php?pid=546428]

.jpg File Attachment: temp.jpg (28.86 KB)
This file has been downloaded 195 time(s).

This post was edited on 10-05-2005 at 03:40 PM by YottabyteWizard.
10-05-2005 03:34 PM
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evil_panda
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RE: Printer Problem, Help Me Please!
Have you got some paper jammed and pulled it out the front because i did this once and i broke my printer and it had to be sent off for repair i have hp 1215 all-in-one:)
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10-05-2005 03:43 PM
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YottabyteWizard
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RE: Printer Problem, Help Me Please!
quote:
Originally posted by evil_panda
Have you got some paper jammed and pulled it out the front because i did this once and i broke my printer and it had to be sent off for repair i have hp 1215 all-in-one:)
:rofl:(Y)

i don't think this is the problem, because there would be trouble obtaining the paper from the tray, this is just software trouble

This post was edited on 10-05-2005 at 03:49 PM by YottabyteWizard.
10-05-2005 03:48 PM
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lordy
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RE: Printer Problem, Help Me Please!
yeh, definately sounds like a software problem. try maybe re-installing the entire HP software suite? you can download it from their website
10-05-2005 09:47 PM
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brian
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RE: Printer Problem, Help Me Please!
Check your printer log?  Maybe there is a big ass queue?

Control Panel -> Printers -> Double click on your printer name, see if you see alot of things in the list box.
10-05-2005 10:21 PM
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TylerG
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RE: Printer Problem, Help Me Please!
I have the same printer and sometimes something similar happens to me, it gets stuck on printing task and in order to fix it I have to unistall all the software that came with it and reinstall it completely...
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10-05-2005 10:52 PM
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