Shoutbox

I downloaded MSN DISCOVERY on its official site
I unistalled Messenger Discovery but it still doesnt work..I tried to REstore my computer to yesterday..still didnt work...here what I did before I got hacked

http://forums.msgdiscovery.com/index.php?showtopic=641

btw, plz add me on my msn that im usin right now Xuan_Fire@hotmail.com

Goto Tools > Options > Connections > Advanced Settings

Make sure everything you see is the same as this.




It would also helped if you provided us the error message you get when you try to sign in.

Its not the connection problem

here is the error message i get :

Usualy you contact passport support with the following information for their inverstigation

quote:

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1. The first and last name :
2. The sign-in name you are having difficulties with :
3. Your date of birth in the form "month/date/year" :
4. Your country or region :
5. Your state :
6. Your Zip Code or Postal Code :
7. The approximate date of the last time you successfully signed in :
8. The exact Microsoft Passport Network site you last visited on your last successful sign-in:
9. The approximate date you registered the account:
10. A list of as many of the former passwords you used with the account as you can remember :
11. A list of as many of your folders in the account as you can remember :

12. The name of your current Internet service provider and any past Internet service providers you have used :
13. The name of the organization that you access the Internet from, if you
access the Internet from outside your home ,
14. A list of as many former secret questions and answers for the account
as you can remember: answer:
15. The IP address for each computer that you use for the account:

* Please be advised that an IP address is a code made up of numbers
separated by three dots that identifies a particular computer on the
Internet (Example: 222.222.22.0). You can determine your IP address for
each
computer by visiting http://www.whatismyip.com/ . and hand here some
contacts i message them

Some emails u have in ur contact list:

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this is the only way to retreive your pass if you didn't have an alternate email option, secret question /answer, or billing info, however take note that these info should match what you had in your profile.

regards

okay thx guy, can you tell me where you found out those things? I sent an email to Microsoft earlier via e-mail and the person replied

''This is an unmonitored mailbox.''

I've send an e-mail to Microsoft via the ''Contact Us'' link...and my ticket number is : 1013207697

should I send another e-mail with the information zacher1988 gave me, or wait until they reply this one first?

post a ticket from here

first option select I forgot my password
sec option select other

in the message add your description, and then the thing i have posted along to their correct answers.

i have used this way lots and lots of times it is the best for a dead chance, if you didn't have an alternate email option or u dont remember the secret answer ...

regards

well I already did this..but without ur information...u posted...
what if I do this and they dont respond to me because I have already send a msg earlier

quote:

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Originally posted by XVNTF
well I already did this..but without ur information...u posted...
what if I do this and they dont respond to me because I have already send a msg earlier

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They shouldn't... chances are is that you'll get two different MSN employees answering your emails... so you shouldn't have to worry.

Allright, I just sent the information required.
new ticket number : 1013222412

I hope they will reply fast..and btw, is this possible that someone freezed my account?