That's already available when you create a thread in Help & Support:
quote:
Originally posted by http://shoutbox.menthix.net/newthread.php?fid=12
Provide as much information about your problem as you can. For example, tell us everything you have already tried and what versions of Windows, MSN Messenger and Messenger Plus! you are using (type (!VER) in a conversation window to find this info).
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