Shoutbox

Hi there,

I have Windows Live Messenger version 8 and Plus! 4.11.

On my contact list, when I right click on one particular contact, the "Messenger Plus! Features" menu shows up but the only option available is "Copy email to clipboard," the rest (such as "Open chat log" and "Contact information") are all greyed out.

Again, this is only happening for one contact, the rest are fine!

This only happens from my contact list. If I open this person's window, that Plus! menu shows up with all the options.

Does anyone know why this is happening? Thanks in advance.

Do you happen to have a Nickname set for the contact through WLM?

Nope, I don't have a custom nickname set for this particular contact.

It's not only a WLM nickname, but do you have any additional additional info like another alternative email in WLM's contact information itself for this contact? If so, try to remove that information: right click the contact in the contact list and choose "Edit Contact" > "Contact"

Also, certain Windows addons (in particular those who manipulate windows) might prevent the proper working of Plus!.