Shoutbox

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hi i live in the canaries and have choosen telefonica, now they cam out and set the internet up , everything was perfect untill a couple months later i wiped my laptop back to factory setting and needed to reset my internet up , ( NOW HERE IS PROBLEM )

I PUT THE TELEFONICA DISK IN TO SET MY ROUTER & INTERNET AND OF COURSE ITS SPANISH BUT IT SAY PASSWORD & I DONT KNOW IT,

I HAVE CALLED TELEFONICA A MILLION TIMES BUT DONT UNDERSTAND ME AND I HAVE TRIED SPANISH FRIENDS TO CALL THEM BUT NO,  NOW DOES ANY1 ANY PASSWORD I CAN TRY PLZ IF SO THANK YOU..,.