Shoutbox

help me, i cann't sign in after i downloaded this software...
hikssss... mayday mayday....please send me any reply
..helppp meee pleaseee....

i'd uninstall my MSN, and re download my msn, but the older version.. but still i cann't sign in...

So let me get this straight. You've download Messenger Plus! Live, but now you cant sign in. What do you mean by cant sign in? Do you get any error codes?

firstly i wanna say i'm sorry if my english is bad.
i hope u can understang what am i trying to say
..yes, i have the error code...the code is
"sorry we are unable to sign in you into MSN messenger right now, please try again later, 80072efd"

it always happens and i never get signing into msn after i download messenger Plus! live,

and just for your info, i never change any setting or format..
some said,maybe ur firewall... i've already checked it, everything just like before, and i really never touch any option..

help me please...

Messenger Plus! Live does nothing to prevent you from signing in. It too does not touch any settings or options. So, if you can't sign in after installing Messenger Plus!, the chance is small that this is because you installed Messenger Plus!. Something else must be at fault...

Also, make sure you have downloaded Messenger Plus! from the official site: http://www.msgpluslive.net/ and from nowhere else (there are fakes out there. eg: IMPlus is _not_ Messenger Plus!.).

Anyways, when reporting problems, always give as much as details as possible. Especially error codes.

Here is a link which gives you official solutions for error code 80072EFD:
http://messenger-support.spaces.live.com/blog/cns...8B853F!13953.entry

Read everything very carefully and follow the proper steps. Good luck...

HOLLY GOD!!!
i cann't open the link that you gave it to me..

Here is a link which gives you official solutions for error code 80072EFD:
http://messenger-support.spaces.live.com/blog/cns...8B853F!13953.entry

thank you anyway....but i cann't open it! hikssss....
weirdo!

still need any help or advise pleasee

quote:

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Originally posted by emailateng
HOLLY GOD!!!
i cann't open the link that you gave it to me..

Here is a link which gives you official solutions for error code 80072EFD:
http://messenger-support.spaces.live.com/blog/cns...8B853F!13953.entry

thank you anyway....but i cann't open it! hikssss....
weirdo!

still need any help or advise pleasee

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Link works for me buu as you cant open it for some reason, heres what is says:

quote:

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f you are receiving error 80072EFD or 80048820:8004840f when trying to sign into Windows Live Messenger there are several possible network issues that may cause this problem.  The errors will appear like below:


    Sorry, we were unable to sign you in to the Messenger Service at this time.
    Please try again later.
    80072EFD
     
    Sorry, we were unable to sign you in to the Messenger Service at this time.
    Please try again later.
    80048820
    Extended error code: 8004840f

This problem occurs because one of the following conditions are true:
• A firewall is blocking connectivity of Messenger to the Internet.
• Security libraries are corrupted.
• Proxy settings are incorrect.
• Spyware is blocking connection to the Messenger service.

TROUBLESHOOTING STEPS
Note: Verify that you can connect to the Internet before you follow these steps.
1.  Visit the Windows Update Web site, and then verify that you have the latest updates installed:
1.a.  Verify that the computer requires updates, and then install the updates if necessary.
1.b.  Restart the computer after you apply the updates.

2.  Verify that Messenger is enabled through the firewall:
2.a.  If you are using MSN Messenger, visit the following Web site, locate the FAQ section, and then click the How to enable MSN Messenger through a Firewall topic. This topic describes how to enable MSN Messenger through the most common firewalls.
2.b.  If you are using Windows Live Messenger, visit the following Web site, locate the FAQ section, and then click the How to enable Windows Live Messenger through a Firewall . This topic describes how to enable Windows Live Messenger through the most common firewalls.
2.c.  If you disabled the firewall in the past, it still may be blocking Messenger, try to restart the firewall. After the firewall software is running, follow the steps in 1.a to make sure that Messenger is enabled through the firewall. Also try removing the firewall program that is installed to verify that it is not causing a problem even if it is disabled.
Note: This is only a temporary workaround and you may have to reinstall the firewall software again.
2.d.  If you are not sure which firewalls you have installed on the computer, click Add Or Remove Programs in Control Panel, and then scroll through the list of installed programs. Some popular firewall vendors include Norton, McAfee, and Zone Alarm.

3.  Clear the Domain Name System (DNS) Cache:
3.a.  Click Start, click Run, type cmd , and then click OK. For Windows Vista, click Start, and then type cmd in the Search box. This command will open the command window.
3.b.  At the command prompt, type the following command, and then click OK:
ipconfig /flushdns
Note This command flushes all the DNS entries that have been cached.
3.c.  Type exit , and then press ENTER to close the command window.

4.  Clear the proxy settings in MSN Messenger to establish a direct connection to the Messenger service.

Note If you are connecting from a private network either from a school or a company, ask the network administrator about the settings that are appropriate for the proxy settings in MSN Messenger.

• MSN Messenger version 7.0:
a.  Delete the entries under SOCKS Version 4.
b.  Delete the entries under SOCKS Version 5.
c.  Delete the entries under HTTP Proxy Server.
d.  Click OK two times to save the settings.
e.  Try to sign in to Messenger again.

• Windows Live Messenger:
a.  On the Tools menu, click Options.
b.  In the left Navigation Pane, click Connection.
c.  In the Connection Settings section, click Advanced Settings.
d.  Delete the content in the SOCKS field.
e.  Click OK two times to save the settings.


5.  Reset the proxy server settings for Microsoft Internet Explorer:
a.  Start Internet Explorer.
b.  On the Tools menu, click Internet Options.
c.  Click the Connections tab, and then click LAN Settings.
d.  Clear the Automatically detect settings check box.
e.  Click OK, and then click OK again.

6.  Reregister the security .dll files that may be conflicting with Messenger. To do this, click Start, click Run, type the following command, and then press ENTER:
REGSVR32 softpub.dll initpki.dll wintrust.dll
Wait until you see three pop-up windows that state that the files were successfully registered.

7.  We are aware that some spyware such as IMPlus may affect your connectivity to the Messenger service. To determine whether you have IMPlus installed on the computer, open Control Panel, and then select Add or Remove Programs. Scroll through the list of installed programs to find whether IMPlus is installed. If you find it, click Remove to remove the program.

8.  If you cannot find an entry in Add Or Remove Programs, determine whether the IMPlus program is running on the computer:
8.a.  Click Start, click Run, type taskmgr , and then press ENTER. For Windows Vista, click Start, and then type taskmgr in the Search box.
8.b.  In the Task Manager window , click the Processes tab.
8.c.  Click the Image Name column header to order the list of program names.
8.d.  Scroll through the list to determine whether IMPlus.exe is running on the computer. If you find the process, select the entry, and then click End Process.
8.e.  Confirm that you want to stop the program.

9.  Sign in to Messenger again. 

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i will try to follow ur advise...thank you anyway... will tell you the result! you are so kind...thank you very very mucchhhh...

Since you can't open that link, I would check your HOSTS file.

And also, disable System Restore and boot up in SAFE MODE (click link to read details), and do a complete virus scan, after you've made sure your virus definitions are up to date in your anti-virus program.

The HOSTS file can usually be found here:
Windows 95/98/Me => c:\windows\hosts
Windows NT/2000/XP Pro => c:\winnt\system32\drivers\etc\hosts
Windows XP Home => c:\windows\system32\drivers\etc\hosts
Windows Vista => c:\windows\system32\drivers\etc\hosts
(You need administrator access for Windows NT/2000/XP. For Vista you also need to turn off UAC or use an elevated access.)

Excellent information and details about the hosts file can be found here and here. You can also download a hosts file from the first site. But since there is a chance that you can't access it, I'll also attach the latest version to this post. Unzip it, and replace your hosts file with the hosts file within it.



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EDIT: HOSTS file removed again. If you want to download it, choose one from the two bold links above...