Shoutbox

They obviously got enough feedback to warrant removing the feature.

Maybe people didn't like the feature, or it was reported that it just wasn't something that would be used.

They're not stupid and they will make some of their decisions by taking into account what the Butterflies/testers say (otherwise why bother having them?)

I'm sure that every feature ever added/removed in a product was liked by someone and disliked by someone else

You can't please all of the people, all of the time.....but they've obviously decided to remove this because of feedback/views