Shoutbox

I've tried to search for this, but can't find the answer. Does anyone know how to create symbols to show up via messenger, much like in the picture attached, the stars, because coping and pasting that doesn't work, I can do that and see the symbol on my end, but everyone else see's junk on theirs, so I'm guessing maybe a code is entered to create the star and more, anyone? Thank you..

Nevermind, I found the problem... please close......