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my msn keeps on freezing when it starts up
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jdm_sam
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O.P. my msn keeps on freezing when it starts up
hi my msn keep on freezing when it loads i can sign in and all my contacts are loaded but when i co to click on someone to im it freezes and ive had task manager running at the same time and under the memory bit of task manager it goes up to like 55,000k sometimes 60,000k and then i cant do anything it just started happeneing all of a sudden can anyone help me ?

thanks sam
07-16-2011 09:31 AM
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matty
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RE: my msn keeps on freezing when it starts up
Do you have Messenger Plus! installed? If not you posted in the wrong forum.

If you do, do you have any scripts installed?
07-16-2011 10:55 AM
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jdm_sam
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O.P. RE: my msn keeps on freezing when it starts up
yeah i do have Messenger Plus and what scripts ?
i dont remember installing any scripts

i got it working last night but i cant remember how i did it i stoped some programs on the task manager but i cant remember what ones and it worked now ive tried it today and it doesnt work at all ive tried stopping programs on task manager like i did last night and it doesnt work at all now but what i have also noticed is that dwm.exe is running at 35,244k all the time and im sure it never used to and the same with explorer.exe its running at 21,364k and i cant remember if it was running that high or not and ive done a scan with ad-aware and Malwarebytes' Anti-Malware and ad-aware has removed cookies and it still doesnt work :(

hope you can help thanks sam

This post was edited on 07-16-2011 at 02:53 PM by jdm_sam.
07-16-2011 11:56 AM
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whiz
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RE: my msn keeps on freezing when it starts up
Scripts are add-ons for Plus! - find the Script Menu button (three blocks, stacked) on the contact list, then go to Script Preferences to see if you have any installed.

DWM is Desktop Window Manager (it's what runs Aero in Windows 7)...  mine's running at ~70000k, and I also have Explorer running at ~38000k and ~33000k, so I don't think that would be the problem.
07-16-2011 03:02 PM
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jdm_sam
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O.P. RE: my msn keeps on freezing when it starts up
no i dont have any scripts installed do i have to have scripts installed ?
07-16-2011 07:57 PM
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whiz
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RE: my msn keeps on freezing when it starts up
No, our point was that it might be scripts that are interfering with the Messenger process, but that won't be the case if you don't have any.

Do you have any other Messenger add-ons, such as MessengerDiscovery, SweetIM or SmileyCentral?
07-17-2011 10:17 AM
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jdm_sam
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O.P. RE: my msn keeps on freezing when it starts up
nope i dont have any other add ons for msn the only add on i have for msn is Messenger Plus
07-17-2011 10:30 AM
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whiz
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RE: my msn keeps on freezing when it starts up
If you uninstall Plus! does the problem still occur?
07-17-2011 12:53 PM
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jdm_sam
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O.P. RE: my msn keeps on freezing when it starts up
yeah it does ive tried unistalling msn and plus and just re-installed msn on its own and it still did it
so ive reinstalled msn plus it started since i had to to a pc restore back to factory settings due to a trogan it wouldnt let me get rid off

This post was edited on 07-17-2011 at 09:57 PM by jdm_sam.
07-17-2011 07:43 PM
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