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Originally posted by djdannyp
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Originally posted by CookieRevised
PS: something else which will influence the Reverse List is the fact that if contacts didn't sign in for 135 days, they are actually removed from your list.
Hmm, I've just had a look through my contact list and can't confirm that. Just found one contact who hasn't signed in since December 2008 and they're still showing as "having me" in contact list cleanup.
It doesn't happen with every contact, there are some other 'rules' too. But it sure can happen. See help.live.com for exact details. I can't find that specific page at this moment that quickly, sorry. But it sure is a confirmed policy which needs to be taken in account.
Bottom line is that these 'issues' are not always server synchronisation problems. They sometimes are because of strange/questionable but deliberate policies like the one I just described. Or because of a user's or contact's* fault like manipulating Messenger files (now or with a previous installation).
* it can be the fault of that specific contact too. For example: if he/she manipulated Messenger's files, it could screw up their syncronization with yours and thus also yours with theirs.
All this makes troubleshooting these 'issues' realy difficult and can only be done on a per-user basis by MS. Hence it is very important to not manipulate Messenger files and to contact support with the needed details so they can look into it. Seeking help on forums regarding these issues isn't going to help as nobody can actually do something about it, except MS themselfs. And after MS resets some stuff or whatever they do, it usually comes down to both parties (you and the contact) removing the other and removing the contact cashes, etc. In the end, it is seldom solved because of all this.
Indeed, the only thing which is always true is that it has never anything to do with Plus! itself though.