hello man thanks for replying
![:)](images/smilies/msn_happy.gif)
ok I have no software conflicting with msn messenger
![:)](images/smilies/msn_happy.gif)
the only addon I had was msgplus and thats what im currently having an issue with I do have admin rights
![:D](images/smilies/msn_grin.gif)
and i am also right clicking and run as administrator on the setup file
![:)](images/smilies/msn_happy.gif)
the contact list issue is msn server side issue and they advised me to get a new hotmail address and to import my contacts over i have now done this
![:)](images/smilies/msn_happy.gif)
and all is fine i did however delete my cache and so on and to no prevail
![:(](images/smilies/msn_sad.gif)
so im not sure what is wrong is there possibly any registry keys which may have been left behind with msgplus that may be hindering me from reinstalling?