quote:
Originally posted by pedrazoz
I have the last version of MSN (7.0.0813) and the last version of File Transfer Plus (1.1.0.9). My computer is an Asus a7v8x-x, Athlon XP 2000+, 256 ram, geforce 4.... It's not too old.
It doesn't show any error information; It just close msn when I open a conversation window for the first time. Sometimes, I happens more than once. If you have any little program to trace the error source, tell me about.
I have running the gmail notifier, avg antivirus, and nothing else.... Please help me... Thanks for everything.
I suggest you do this, I know this maybe annoying but it could solve your problem and should take no more than about 30 minutes to complete depending on your Internet Connection. (Sometimes much faster)
- Close all Programs off, including MSN Messenger and go to your Desktop
- Click on "My Computer"
- Go to "Control Panel" (you can achieve this area by "Start" menu also)
- Click of "Add/Remove Programs"
- Locate/Find MSN Messenger and click it and "Uninstall it"
- Follow the on-screen prompts.
Once completed I suggest you reboot/restart your computer...
- Than once your back online visit
http://messenger.msn.com/ and download the latest version of MSN Messenger. Do NOT save the file to your computer, click "Open" when prompted, not "Save"... OPEN/OPEN/OPEN!!!!!
- Wait for the file to download, be patient.
- Install the Program once compltered
- Follow the on-screen prompts.
I always suggest you reboot/restart your computer on new installs before using.
- Once your back online again download the plugin in question from the website. Do not use a file you may of previously downloaded, download a fresh new copy. If you have a copy on your PC just delete it before downloading again.
Sometimes your PC will recognize the file and if you try and download it again it will look like it downloaded the file but infact only just use the other copy. So delete before downloading.
- Again once the plugin is installed reboot/restart your computer.
Now try.
If that fails let us know what happens. If it continues to crash I suggest you try running one of these programs, or all.
"Registry Mechanic"
"SpySubtract"
"Spybot Search and Destroy"
I use all.
I run each after the next one is complete. Solves alot of problems.
J