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Is there a script that can record chat log and create a new case in the CRM system?
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trendmsn
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Joined: Jul 2006
O.P. Huh?  Is there a script that can record chat log and create a new case in the CRM system?
hi,everyone
i just want to know if there is a script which can do the following job.
It can record whatever msn chat log i want,and then automatically create a new case in the CRM system (eg:siebel) and put the record into it.
(i am sorry,my english is poor):(

This post was edited on 07-20-2006 at 03:55 PM by Tochjo.
07-20-2006 03:50 PM
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Messages In This Thread
Is there a script that can record chat log and create a new case in the CRM system? - by trendmsn on 07-20-2006 at 03:50 PM
RE: need help - by Daj on 07-20-2006 at 04:05 PM
RE: Is there a script that can record chat log and create a new case in the CRM system? - by RaceProUK on 07-20-2006 at 04:07 PM
RE: Is there a script that can record chat log and create a new case in the CRM syste - by Daj on 07-20-2006 at 04:19 PM


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