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O.P. RE: Windows Messenger vs MsgrPlus - conflict
Hi,
MSN Messenger was not ticked to start when Windows starts.
Once again - we have used all three of these products for a few years and are fairly familiar with their abilities and weaknesses.
As mentioned before - everything worked well until the latest forced MSN Messenger update.
The systems have been tested with various scenarios to isolate the issue (post MSN Messenger forced update).
At this point in time we have two choices:
A) Uninstall MSN Messenger
B) Uninstall Msgr Plus
A) leads to problems interacting with some customers
B) leads to either using another chat logging application or not being able to log the chats for customer follow-up reference.
At this point in time, MsgrPlus appears to be the culprit. It appears there was something that the MSN Messenger forced update did that compromised the current build of Msgr Plus.
If Patchou prefers to approach this in the manner you are indicating (they are not seeking what might have broken an otherwise healthy setup) that is Patchou's prerogative.
Our company is seeking other applications for auto-logging Messenger chats. Once found, we will discontinue utilizing the Patchou product and will discontinue the recommendation of the product.
Thank you again.
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