quote:
Originally posted by Matty.
I am royally pissed off right now at Western Digital. A first I defended their product when people were saying that it sucks. Now I am truly against the product. I bought my 100gb hard drive in November of 2002 and it died in December 2003 so I complained and they replaced it. So I get the new drive and again I get a SMART hard drive failure 5 months after getting the new one. So instead of setting up an RMA now I am waiting to talk to their tech support and complain about their product.
Welcome to the real world. I had to do an RMA replacement on My WD 80gb hard drive about a month ago. I too had only had it for about a year. I was very satisfied with the replacement procedure and the technical support staff were very friendly at all times. (Mine was a SMART failure too).
