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RE: problem with parents computer.....
Are both computers in the same house? Do the computers connect through any other device to connect to the internet? How is the internet shared between these computers if any?
169.x.x.x is a default IP address for Windows when no internet IP is actually available.
When you tried to Release and Renew the IP on your parents computer did it give you any errors? If not try contacting Rogers 1-888-288-4663. Just tell them you are getting a Windows Default IP address.
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