quote:
Originally posted by sarah32
ok i just downloaded the MP and i can c it on my msn but when i click on it in the toolbar it wont open ...
Can you answer _all_ these questions:
1) What is the exact version and complete version (including build number) of Messenger Plus! (you can see this in the setup window of Messenger Plus!)?
2) What is the exact and complete version (including build number!) of Windows Live Messenger you're running (see Help > About Messenger)?
3) Do other Messenger Plus! functions work when you are running Windows Live Messenger, like toasts popping up, logs being created, etc?
4) Do you see the Plus! icon in the button bar underneath the menu bar and your display picture in the contactlist?
5) When you right click a contact in the contactlist, do you see a menu named "Messenger Plus! Features" and can you use its submenus?
6) Try this (follow instructions exactly to the letter):
- Close the contact list
- Reopen the contact list by double clicking on Messenger's system tray icon (near the pc clock)
- Go with your mouse _directly_ to the Plus! menu in the top menubar; do not hoover with your mouse over the other menus (if you did this you need to close and reopen the contactlist again !!!)
- Can you now access the Plus! menu?
7) Are you using any other Messenger related addon or patch like SmileyCentral, MessPatch, A-Patch, MSN Content Plus, SweetIM, etc... ?
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