Well, since they don't have a phone number to call and they don't reply to your emails, I can think of two ways to get more info from them.
Look them up by their abn on a site
like this, and see if they provide a phone number there so you can call them after all.
Your last resort to contact them IMO would be to find out where they are located and go there to get an explanation. Right now I can't think of another way to force them to respond.
If you definitely want the legal advice you asked for in your first post before doing something like that
quote:
Originally posted by Jesus
I recommend you to search for this kind of legal advice through normal ways, because laws aren't the same around the world.
If the above methods don't work out you can always go to the police and report the incident. Just be sure to bring all information on how you already tried to contact them with you to give them a complete view right away (like emails, how often and when you called if you manage to get their phone number, etc)
I still think it's better to just give us the address of the site, that way everyone with some spare time can do some research and until then, you just ordered xxx stuff