RE: Sign-in problem, no error code.
I am still working with microsoft on this issue; no solutions as of yet. After 3 emails with troubleshooting suggestions (normally takes 1-2 days to get a response) they have decided to send my issue to a 'higher level of support'. Near as I can tell, I've gone from 'customer support' to 'technical support'.
One thing maybe worth noting - if I attempt to sign in while already signed in to web messenger I am disconnected from the web messenger version with an error saying that I have signed in from a different computer, even though live 9 doesn't actually appear to connect.
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