Shoutbox

Check out the logging option ... is it enabled or not... if its not enabled then try to enable it from msgplus preference panel>logging .
and try to access them from plus drop down menu in msnger window ... is ur chatlog are show ther or not.....
also tellme that do u use any sofware for protecting folder (put a password on them) if yes then try to disable and chk wat hapen.....
if the problem not solve by this then again post here... may b i or any other one can give ur answer..