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RE: "Only" 1000 Contacts allowed
If the reason you have so many contacts is because you are providing support for a website, I fail to see why you need to add them at all.
Correct me if I am wrong, but would they usually not message you if they have a problem? Why would you ever initiate a conversation with them? Just set your privacy settings so that anyone can message you without being on your list. Add only those you need to follow up with later.
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