Shoutbox

Hey all,

Nothing is going well for me at all. I cant install the latest updated of MSN Messenger or MSGPlus!.

I downloaded the MSGPlus! update from your site (v301) and when I try launch the installer it I get this error:

The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.

Tried re-downloading it. Still the problem has occrued. I can install v300 fine however.

All help appreciated!

- Sully

quote:

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Originally posted by Sully
The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.

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anything else in the error? That's weird, because (as long as I know) nothing has been changed in the setup program from 3.00 to 3.01. Maybe the setup you're downloading is corrupted. Try to download from a mirror and/or clean the cache before download.

OK well I re-downloaded it, and when it trys to install I get this notification:

Access on disk is denied or the setup package is corrupted.

Here are the common ways to solve the problem:
* Log-on with administrator prvilages
* Install in a different directory.
* Restart your computer.
* Download the setup package from a different source.

Suggestion 1: I am an admin on the PC.
Suggestion 2: Tried that, same error.
Suggestion 3: Ill try that now but I doubt thats the problem
Suggestion 4: You serious? It takes me AGES to download the update on my 56K Modem. Driving me mad cause I downloaded MSN Messenger (5mbs ) and I got an error to. Besides, this is my 2nd attempt to get it working and re-downloaded it twice.

Please help!

lol Cheers.

- Sully

stupid question, but just in case: do you have enough free space in your hard disk?

quote:

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Originally posted by Sully
* Install in a different directory.

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also try to install from a different directory. Copy the setup of plus to another folder and try again.

quote:

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Originally posted by Sully
You serious? It takes me AGES to download the update on my 56K Modem. Driving me mad cause I downloaded MSN Messenger (5mbs ) and I got an error to. Besides, this is my 2nd attempt to get it working and re-downloaded it twice.

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I'm sorry about that, but dunno what your problem can be.

Iv plenty of free space! Tried installing from a different directory, failed. And I cant uninstall previous versions. Just says it "cant at this moment"!

- Sully

Could it be anything to do with that Adaware software or SpyBot software mistaking the MsgPlus! install for spyware or corrupting old uninstallers??

Have you tried reinstalling MsgPlus! 2 and uninstalling, then proceeding to install MsgPlus! 3?

Also, make sure that there are no versions of messenger (or windows messenger) running at the time of install (although the installer should terminate them).

Ok, pushing the boat out a little but im guessing your stuck for ideas...do you have any kind of file protection software which could be locking the files inside the plus or msn directorys(for MSN installs i mean)?

Good luck,

Hah

Nope, Ad-Aware has nothing wrong with it.

Ill try that.

Tried that, failed.

My firewall and AV perhaps but they said nothing...

- Sully

I think this is a problem with my system in general and not MSGPlus cause a numerous amount of programs wont install.

Any good computer techies around?

I suggest you to uninstall Plus! (in Add/Remove programs), restart your computer and try again to install version 3.01. There's no reason it wont work this time .

As I said: I tried that And in my previous post I have a numerous amount of programs that also wont install! So I think its a problem on my system. Any suggestions?

Oh and I can install the previous version of MSGPlus but not the latest. Same with the older version of MSN Messenger, but not the latest. I cant install other programs such as SpyBot Search and Destroy. Seems a system error??

- Sully