Shoutbox

Hey guys my sister got an issue that I'm supposed to fix.

Well she had a lot of spyware and I assume it infected the hosts file. As she was getting mywebsearch at every page she clicked on.

I used Spybot S&D to clear it

Now she can't view a single webpage as she just gets a This page cannot be displayed.  Or a 404 error.

Has anyone got any ideas on how to repair the error?  I assume its something to do with DNS and Internet explorer.  Although she can sign into Messenger and get on irc.

Windows XP & Internet Explorer 6

Thanks Guys

Try reinstalling IE

Info and downloads: http://www.microsoft.com/windows/ie/default.mspx

or go directly to: IE 6 (SP1) download page

Download and burn onto CD for her..or reinstall from her original Win CD then update

Thanks Sunshine

Anyone got any quick fioxes to this problem (note shes on 56 k)

I heard that S&D sometimes deletes system files...
I think that you should restore these items from the quaratine.
Then go to http://www.lavasoft.de and get an Adaware personal edition.
Make a full scan, and remove the spyware it founds.
Then try to see if it works...

Also you can try getting her another browser like "Mozilla Firefox" ( http://www.getfirefox.com )

* Wabz sighs

That isn't giving the soulution I want at all sorry if i'm cranky but its 4am again.  Adaware is just the same as spybot.  I want to know how to recover in my current situation not something in the future.  And I cant download firefox for the simple reason all i get is a DNS error

quote:

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Originally posted by Wabz
* Wabz sighs


That isn't giving the soulution I want at all sorry if i'm cranky but its 4am again.  Adaware is just the same as spybot.  I want to know how to recover in my current situation not something in the future.  And I cant download firefox for the simple reason all i get is a DNS error

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is this what your looking for Wabz

     http://www.free-web-browsers.com/support/remove-mysearch.shtml

                                          if that dont work try bottom Url

     http://www.opentechsupport.net/forums/archive/topic/27500-1.html

your not as cranky as some people I know over at the *cough*mybboard.com forums*cough*

Anyway, first, clear your cache, cookies, and temps to get rid of some junk there.

If it doesn't work, spyware may have changed the way IE displays pages or altered the connections settings. Check to see if the spyware put any proxy setting etc.

If that doesn't work, disable all plugins loaded into IE. There might be a spyware program left behind that is causing havoc.

Finally, if all else fails, kick it, j/k. Just use Sunshine's idea

quote:

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Reinstall from her original Win CD

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Demandred, the computer has been cleaned out already, its just left some stuff behind perhaps??

Anyway, the same thing happened to me 2 days ago, even firefox wouldn't display pages. I kept getting "connection time out" or "cannot be displayed" errors. The above steps worked fine.

quote:

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Originally posted by k776
your not as cranky as some people I know over at the *cough*mybboard.com forums*cough*

Anyway, first, clear your cache, cookies, and temps to get rid of some junk there.

If it doesn't work, spyware may have changed the way IE displays pages or altered the connections settings. Check to see if the spyware put any proxy setting etc.

If that doesn't work, disable all plugins loaded into IE. There might be a spyware program left behind that is causing havoc.

Finally, if all else fails, kick it, j/k. Just use Sunshine's ideaDemandred, the computer has been cleaned out already, its just left some stuff behind perhaps??

Anyway, the same thing happened to me 2 days ago, even firefox wouldn't display pages. I kept getting "connection time out" or "cannot be displayed" errors. The above steps worked fine.

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  maybe it has left some stuff there, but wasnt uninstalled Properly? an in result has cleaned out 95% of the spyware but left other Particles of the MyWebSearch bar which cannot Be removed. just by Cleaning ones cache isnt gonna fix the problem,  an By easil;y Putting in your Windows CD an reinstalling aint gonna Fix the Problem permantly, the problem will rise its Ugly head yet again if the problem isnt totally removed.

      Try Opening IE. then clicking on Tools > general > Settings Button > an View Objects button > an remove the offending Object ?

Does restoring the spyware fix the problem?

The power of the Windows CD!

After you do that you should get a program Like SpywareBlaster to stop too much spyware/adware to install. Note: It wont stop ALL, So you should run a Ad-aware/Spybot S&D Check weekly/monthly...