Shoutbox

I have a new problem.

When I have a conversation window open, I go to backgrounds to change it and it freezes all my msn windows. I then have to ctrl alt + del, and close messenger altogether and restart it to get any response.

Meanwhile I still have the same background, so I seem unable to change it.

I don't know why this problem has started to occur, I have always changed it succesfully in the past and haven't used any backgrounds than ones I've used in the past with no problem.

Can anybody help??

this happens to me with ddp try uninstalling and reinstalling maybe with the new version

then report back

Sorry, what do you mean by DDP and do you mean reinstalling all of msn messenger again?

(To elaborate on the problem, I can open the backgrounds menu and select "more", and it then freezes when I try to click on a different background. I have exactly the same problem by going through Tools> My Backgrounds.)

It may be due to the fact that you have too many backgrounds and when MSN Messenger tries to load these to show you the previews, it crashes.

Go to

C:\Documents and Settings\<user>\Application Data\Microsoft\MSN Messenger\<msn id>\Backgrounds

<user> is your windows user name

<msn id> can be found using this tool

If you right click on some of the files and open with a picture viewer application, you can see what the background is. Try deleting some of them and see if it still crashes MSN.

I wouldn't have expected that I had too many, I only have 10 on the list, but I'll try what you've suggested, thanks.

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Ok, I have done as you said and deleted all 6 of the ones that were in there (the other 4 left on my list were ones that came with msn)

Although the conversation window is coming up with a blank background so it has registered that they are gone msn is still crashing...

The few that came with msn are displayed but the same problem occurs, with the window freezing when I try to select one of them or any option. (Other than closing the window.)

As you can see it all displays fine-



It is just when I try to select one from the list.

I would then recommend reinstalling MSN Messenger.

Uninstall it first and delete the MSN Messenger folder from C:\Program Files.

Then delete the MSN Messenger folder here.

C:\Documents and Settings\<user>\Application Data\Microsoft\MSN Messenger

NOTE: this will delete all custom emoticons, backgrounds etc. so i would use MSN BackUp

Then reboot your computer.

Then download MSN Messenger from http://messenger.msn.com and install.

Ok I'll do that.

Thanks for the backup program, I wouldn't want to loose all my emoticons etc.

Question though, I have a patch (Stuffplug) installed, and Plus! (3.54)

Do I uninstall them, reinstall msn, then reinstall them, or can I leave those both installed throughout?

quote:

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Originally posted by Gin
Ok I'll do that.

Thanks for the backup program, I wouldn't want to loose all my emoticons etc.

Question though, I have a patch (Stuffplug) installed, and Plus! (3.54)

Do I uninstall them, reinstall msn, then reinstall them, or can I leave those both installed throughout?

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Stuffplug is not a patch, but a plugin for Messenger plus!

Messenger plus! does not affect the msnmsgr.exe at all as it hooks onto it. So, no, you don't need to uninstall any of them. Just leave them as they are.

Just thought, though, does the problem still occur without plus running?

quote:

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Originally posted by monster.rat
Stuffplus is not a patch, but a plugin for Messenger plus!

Messenger plus! does not affect the msnmsgr.exe at all as it hooks onto it. So, no, you don't need to uninstall any of them. Just leave them as they are.

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Lol ok, thanks... not at all good at the technical side of msn as you can see!

quote:

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Originally posted by monster.ratJust thought, though, does the problem still occur without plus running?

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I will try it and report back. Thanks for all the help.

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Having reinstalled messenger the problem still occurs. Looks like I'm stuck with it for now.

The ad banner etc that I previously removed using Stuffplug seems to be back, even though I didn't uninstall Plus! or Stuffplug. Shall I run Stuffplug again?

quote:

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Originally posted by Gin
Having reinstalled messenger the problem still occurs. Looks like I'm stuck with it for now.

The ad banner etc that I previously removed using Stuffplug seems to be back, even though I didn't uninstall Plus! or Stuffplug. Shall I run Stuffplug again?

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Main Messenger window> plus> preferences> plugins> Stuffplug-NG> configure> MSN 7 tab> check what you want.

You don't need to reinsatll Stufplug.

Also, did you try running MSN Messenger without plus to see if the same thing happens?