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Cannot get Msg plus live to load once installed....help please
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Little Angel
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O.P. Cannot get Msg plus live to load once installed....help please
I am running Vista Home Premium, live messenger 8.1.0178.00 with no patches installed.
I cannot get plus to work. It installs fine but get the "software not loaded" message under the plus menu. I have tried uninstalling & reinstalling until I am blue in the face to no avail. I do not have any smilies installed & have looked at the sticky threads & FAQ's.

I have even tried installing an older version of plus but get the same message, it used to work fine, can anyone help me out here?
TIA,
LA
06-01-2007 07:45 AM
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Oxy
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RE: Cannot get Msg plus live to load once installed....help please
Have SweetIM and/or SmileyCentral installed? PLEASE READ
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06-01-2007 07:57 AM
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MattyRid
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RE: Cannot get Msg plus live to load once installed....help please
quote:
Originally posted by Lukas
Have SweetIM and/or SmileyCentral installed? PLEASE READ

not going to help...

quote:
Originally posted by Little Angel
I do not have any smilies installed & have looked at the sticky threads & FAQ's.



Just a question:

What firewall and anti-virus programs are you using?
Red Bull Racing Australia - Triple Eight Race Engineering - Holden
06-01-2007 08:14 AM
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Little Angel
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O.P. RE: Cannot get Msg plus live to load once installed....help please
quote:
Originally posted by MattyRid
[

Just a question:

What firewall and anti-virus programs are you using?

AVG Antivirus & firewll.

No problems with these before & had it turned off during install.

LA
06-01-2007 08:24 AM
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MattyRid
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RE: Cannot get Msg plus live to load once installed....help please
OK can you go to "C:\Program Files\MSN Messenger\" and check msimg32.dll is there.
Red Bull Racing Australia - Triple Eight Race Engineering - Holden
06-01-2007 08:27 AM
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Little Angel
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O.P. RE: Cannot get Msg plus live to load once installed....help please
Yes it is there...

LA
06-01-2007 08:35 AM
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MattyRid
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RE: Cannot get Msg plus live to load once installed....help please
does your account have administrator rights? without that it can cause problems.
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06-01-2007 09:05 AM
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Little Angel
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O.P. RE: Cannot get Msg plus live to load once installed....help please
Yes only one account on computer & it is admin account.

LA
06-01-2007 09:16 AM
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MattyRid
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RE: Cannot get Msg plus live to load once installed....help please
If you install it in safe mode and then restart it in normal mode, does it do the same thing?
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06-01-2007 10:41 AM
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Little Angel
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O.P. RE: Cannot get Msg plus live to load once installed....help please
Installled in safe mode but still get same message.

LA
06-01-2007 12:13 PM
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