Sean, this suggestion might be "outside the box", but you may try and research the subject...go to google and I'm sure you'll find a few pages with clear enough language that youll understand...
I'm not a computer saavy person also... but if you search for it, you'll find answers....I'm sure there's people in this forum that might help you, but the satisfaction of dealing with the problem yourself is bigger....
P.S..- did i just called you Sean???