Shoutbox

Does anyone know about this:
My internet keeps disconnecting all the time I have broadband and im with virgin can anyone help I know theres computer geniuses out there that can help!

quote:

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Originally posted by welshboy222
nternet keeps disconnecting

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The whole internet or MSN Messenger?

If it is your internet contact Virgin, it is in their hands. If it is MSN Messenger then it is experiencing server problems and you just have to wait.

It is the whole internet when I connect and view the connection it says it has 56 errors I have a feeling it is something to do with the computer itself but Im really don't know what to do!

do a virus check to see if you have any viruses that could be the cause of the problem.... if not then contact virgin

wat if it is a virus what can I do then?

quote:

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Originally posted by welshboy222
wat if it is a virus what can I do then?

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Delete the virus, and clean/delete infected files. Use your anti-virus software.

Can the virus software always delete/clean infected files?

Please don't double post, use the edit button instead.

You should probably contact your ISP (Internet Service Provider).

wa?

Run your virus/anti-spyware programe and if it detects a virus you can either manually delete it .... or the programe will delete it for you( depending on the programes settings)

If you still have the problem when youve deleted the virus.(if you have one)

Then contact your ISP (I.E e-mail virgin) and tell them about the problem

If you dont have a virus its likely that virgin are having a server problem which they should sought out soon!