What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » Skype & Technology » Skype & Live Messenger » One Specific Email address corrupts registry?

One Specific Email address corrupts registry?
Author: Message:
Lou
Veteran Member
*****

Avatar

Posts: 2475
Reputation: 43
– / Male / Flag
Joined: Aug 2004
O.P. One Specific Email address corrupts registry?
A friend of mine has a very particular problem on her computer. When she signs into messenger, everything is fine, but as soon as she logs off it crashes with the usual "Windows Live Messenger has encountered a problem and must be closed." error.

The problem is that once that happens, every time she tries to run messenger, it gives that error immediately and stops. We've tried rebooting, logging out of the windows account and back in and are out of ideas.

The only method I've found to work is to delete the entire "MSNmessenger" registry entry in HKEY_CURRENT_USER. This will allow her to sign in but it will break again once she logs off or exits.

This has only been happening since Wednesday.

I did try with my email, and the problem does not exist with it. I can log out and back in without messenger crashing.

She uses:

Windows Vista Business
Windows Live Messenger 14.0.8117.416
No Messenger Add-ons

This post was edited on 07-30-2010 at 12:56 PM by Lou.
[Image: msghelp.net.png]
The future holds bright things in it\\\'s path, but only time will tell what they are and where they come from.
Messenger Stuff Forums
07-30-2010 12:55 PM
Profile PM Web Find Quote Report
Spunky
Former Super Mod
*****

Avatar

Posts: 3658
Reputation: 61
36 / Male / Flag
Joined: Aug 2006
RE: One Specific Email address corrupts registry?
I would recommend trying a real time registry monitor to see which keys get changed as she logs off. Try to narrow down the problem a bit
<Eljay> "Problems encountered: shit blew up" :zippy:
07-30-2010 01:14 PM
Profile PM Find Quote Report
Lou
Veteran Member
*****

Avatar

Posts: 2475
Reputation: 43
– / Male / Flag
Joined: Aug 2004
O.P. RE: One Specific Email address corrupts registry?
quote:
Originally posted by Spunky
I would recommend trying a real time registry monitor to see which keys get changed as she logs off. Try to narrow down the problem a bit
Any suggestions? I've never heard of any myself.
[Image: msghelp.net.png]
The future holds bright things in it\\\'s path, but only time will tell what they are and where they come from.
Messenger Stuff Forums
07-30-2010 03:07 PM
Profile PM Web Find Quote Report
matty
Scripting Guru
*****


Posts: 8336
Reputation: 109
39 / Male / Flag
Joined: Dec 2002
Status: Away
RE: One Specific Email address corrupts registry?
http://technet.microsoft.com/en-us/sysinternals/bb896652.aspx
07-30-2010 03:33 PM
Profile E-Mail PM Find Quote Report
Lou
Veteran Member
*****

Avatar

Posts: 2475
Reputation: 43
– / Male / Flag
Joined: Aug 2004
O.P. RE: One Specific Email address corrupts registry?
The problem was solved accidentally actually. It seems that the display picture was corrupted on the WLM servers. Changing the display picture solves the problem.
[Image: msghelp.net.png]
The future holds bright things in it\\\'s path, but only time will tell what they are and where they come from.
Messenger Stuff Forums
08-03-2010 03:16 PM
Profile PM Web Find Quote Report
« Next Oldest Return to Top Next Newest »


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On