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Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370)
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JoFramboos
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RE: we are unable to sign you in the net manager service, 0x81000370
:D:D:D:D

This is how i solved the problem:

A few deays ago i disabled my norton internet security in msconfig because i have a better firewall, but i still want to keep my NAV :)

So i enabled it again, and msn works again... Easy as that!

So it seems that when you disable NIS it kinde blocks allll :(

04-12-2004 07:03 PM
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shenali
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Sad  RE: we are unable to sign you in the net manager service, 0x81000370
hi
i download msn 6.2 and keep getting a message sayin that im not connected to the interent, and the error code is 0x81000370. i cant access my mail through msn.com either. it says co0nnection refused...pls help me.... btw my browser is netscape.. do i need explorer??? if so where can i dload it?? i ve tried downloading it keep getting yet another error. pls help me sort out this problem. 


thankssssssss
05-05-2004 11:53 AM
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Sunshine
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RE: we are unable to sign you in the net manager service, 0x81000370
Sounds like ur firewall is blocking access, go into ur firewall and tell it to allow MSN messenger to access the net.

Internet explorer is always installed with windows, if u deleted it u can get it here:
http://www.microsoft.com/windows/ie/default.asp

This post was edited on 05-05-2004 at 12:41 PM by Sunshine.
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05-05-2004 12:37 PM
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CookieRevised
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RE: we are unable to sign you in the net manager service, 0x81000370
yep, see points 4, 5 and 7 given in the list in the first two posts ;)
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05-05-2004 02:08 PM
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shenali
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Undecided  RE: we are unable to sign you in the net manager service, 0x81000370
hello


thanks for the quick replies sushine and cookie..  :bow:

i do have norton anti virus on.. but cud u pls tell me how to allow msn on it. i have unchecked server certificate revocation"and ' SSL 2.0' and Use SSL 3.0'  are checked.. so it cant be that.. and i noticed my date was wrong so i corrected and restarted but still nothing.. :(

any help will ge greatly appreciated...

thank u 

05-05-2004 07:01 PM
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Sunshine
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RE: we are unable to sign you in the net manager service, 0x81000370
Somewhere in ur firewall (not AV) should be a applicationslist...see if its inthere and if u can change its accesstatus (maybe an option with rightclickin on the program in that list). If no option to alter accessrules...delete it from the applicationslist...then next time u start up messenger the firewall should ask u wether u want it to allow acces or not.
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05-05-2004 07:13 PM
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shenali
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RE: we are unable to sign you in the net manager service, 0x81000370
hii
cud  u pls tell me how to allow msn on my firewall.. coz i cant seem to find that applications list. and im using norton..

thanks so much
05-05-2004 09:14 PM
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CookieRevised
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RE: we are unable to sign you in the net manager service, 0x81000370
I don't have Norton's Internet Security, but if you realy can't find anything the last the you can do is completely uninstall and remove Norton Internet Security... Reboot... and install it again. Now when you start MSN Messenger, NIS should present you a question wether you want to allow MSN Messenger to access the net or not...

And if all that doesn't work, then try point 7B (this is the opposite of unchecking "Check for server certificate revocation" and thus an alternative method involving your internet security in internet settings):
quote:
Originally posted by CookieRevised
7B. If you don't want to uncheck "Check for server certificate revocation". Then you should add messenger.hotmail.com and loginnet.passport.com to your "Trusted Sites" in the Security tab in your Internet Options. Make sure the checkbox for "Require Server Verification" is cleared.

More can be found here.
For detailed instructions see that site...

This post was edited on 05-05-2004 at 09:30 PM by CookieRevised.
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05-05-2004 09:24 PM
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Sunshine
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RE: we are unable to sign you in the net manager service, 0x81000370
I don't use norton either..never got it to work right so i chose another firewall etc. i'm assumin in every firewall there is about the same (i had two diff ones, in both there was applicationslist somewhere)...sorry i can't be of more help.

And yup, uninstalling and installing is the way around it if u can't find where the applicationslist is.

This post was edited on 05-05-2004 at 09:39 PM by Sunshine.
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05-05-2004 09:34 PM
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shenali
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Grin  RE: we are unable to sign you in the net manager service, 0x81000370
:clap:


U GUYS... U ROCKKKK!!!! my msn s working again... thanks so much sunshine and cookie...


thankssssssssss
05-05-2004 10:08 PM
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