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Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370)
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CookieRevised
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RE: we are unable to sign you in the net manager service, 0x81000370
In most cases this error will resolve itself after a few hours or a reboot, but if it doesn't and if it is persistent, then you get such an error because you have restricted internet access due to Firewalls, bad configurations, protection software, anti-virus software, ad-blockers, spyware, viruses, lack of OS updates.... in that case try out the checklist above.

You'll also find this list (including an added point 7B) here: http://shoutbox.menthix.net/showthread.php?tid=20...d=188526#pid188526 where it was posted first (check times :p)...

quote:
Extra information regarding the checklist:

4 (extra note). If you use Norton Internet Security, and also Norton Anti-virus. Uninstalling/disabling NIS alone can be not enough. Also try to disable NAV.

7B. If you don't want to uncheck "Check for server certificate revocation". Then you should add messenger.hotmail.com and loginnet.passport.com to your "Trusted Sites" in the Security tab in your Internet Options. Make sure the checkbox for "Require Server Verification" is cleared. More can be found here.

8 (extra note). regsvr32 softpub.dll
That command re-registers the softpub.dll file and allows you to view secured websites. It is usually required after being infected with the Blaster Worm. Usually if you get the 370 error and also can't connect to encrypted pages (like this one) it means a virus has damaged some files.

If re-registering only this file doesn't work, it could be usefull to re-register other DLL's as well when you can't login into MSN or if you can't connect to SSL secured (128-Bit) web sites in Windows XP:
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

9 Click Start, then Run, and enter the following: REGEDIT
Now go to HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
Delete the keys DAConfigVersion and DomainAuthority. Make sure that you don't use/run registry protectors. Restart your Messenger.

10 Keep your OS updated... Go to Microsofts http://windowsupdate.microsoft.com/ and download the latest updates/patches.




EDIT: updated a link

This post was edited on 05-25-2007 at 09:37 AM by CookieRevised.
.-= A 'frrrrrrrituurrr' for Wacky =-.
01-09-2004 05:20 PM
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Messages In This Thread
Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by optimism_ on 01-09-2004 at 04:52 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 01-09-2004 at 05:20 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by lylesback2 on 01-09-2004 at 09:41 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by DragonWoLf on 01-09-2004 at 09:50 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by sock on 01-10-2004 at 06:51 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by burners on 02-06-2004 at 08:51 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by kelly on 02-07-2004 at 02:17 PM
RE: RE: we are unable to sign you in the net manager service, 0x81000370 - by decca on 01-08-2005 at 04:13 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Vantage on 02-07-2004 at 03:36 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by kelly on 02-07-2004 at 03:41 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 02-07-2004 at 09:25 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by JoFramboos on 04-12-2004 at 07:03 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 11:53 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-05-2004 at 12:37 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 05-05-2004 at 02:08 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 07:01 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-05-2004 at 07:13 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 09:14 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 05-05-2004 at 09:24 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-05-2004 at 09:34 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 10:08 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-06-2004 at 12:02 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-07-2004 at 07:06 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-07-2004 at 07:19 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-10-2004 at 11:11 AM
PLEASE HELP !!! - by leviss03 on 05-15-2004 at 04:02 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-15-2004 at 04:14 PM
RE: RE: we are unable to sign you in the net manager service, 0x81000370 - by RhYTHM on 02-08-2005 at 11:52 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by racerdpc on 05-24-2004 at 09:58 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 05-24-2004 at 12:24 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by racerdpc on 05-25-2004 at 01:45 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Rubber Stamp on 05-25-2004 at 02:15 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Wouter on 07-04-2004 at 09:54 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 07-05-2004 at 01:38 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Undisclosedpower on 07-05-2004 at 11:12 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by HybridX on 10-09-2004 at 08:41 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Qucumber on 10-11-2004 at 03:45 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by twotickies on 11-03-2004 at 05:56 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Proto-Type on 04-01-2005 at 01:06 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000 - by Improfane on 04-19-2005 at 08:49 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Neon on 10-23-2005 at 01:35 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Arti on 07-06-2006 at 04:00 AM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000 - by keoghcf on 10-08-2007 at 07:12 AM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Beebly on 02-18-2011 at 03:31 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by sehmus on 02-18-2011 at 05:34 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by lewis.michel on 06-08-2011 at 06:54 AM


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