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RE: Outlook 2003 help needed
Is your Outlook configured to check for new mail automatically, every so often? If not and you only get new messages when you manually click "Send / Receive", you are not going to get the alerts either.
If you have any rules for processing incoming mail, such as moving it automatically to different folders, you will not get alerts for the processed messages by default -- you need to edit each rule and add "display a Desktop Alert" to the rule's actions.
Finally, in case that wasn't obvious, Outlook's alerts only work while Outlook is open. If you want something to tell you about new mail when Outlook is not open, you will need a third party mail checker.
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